Archive for September, 2009

In a previous article discussing Adobe’s acquisition of Omniture, I pointed out some evident applications of a prospective Web Metrics platform dedicated to monitoring and analyzing the overall online performance of Adobe-specific software.

Although the business models of the two companies seem rather antithetical, they can also be regarded as complementary. Omniture sells technically sophisticated software-as-a-service to data analysts, while Adobe brings creativity to the table. Now, as Jason Burby of ClickZ recently predicted, outside of improved integration for designers building the sites, there are a few positives and a couple of negatives that could arise from the Adobe-Omniture pairing. But I would like to dismiss the obvious and embrace the utopia of a soon-to-be-released data tracking solution for Flash content, PDF files and vector images.

Within Adobe’s by-the-book PR feed (including a Press Release, the two companies’ financial data and official statements) there was a diagramdetailing the ideal merger of the two dissimilar business models:

The Adobe-Omniture Business Model

The Adobe-Omniture Business Model

Being an incurable dreamer, I took the liberty of deducing from this simple schematic that the dawn of a new age is upon us: the age of the SWF Analytics systems. Deepening this thought, I came up with a list of at least 5 features a potential RIA performance measurement platform should include to really make a difference in the Internet Marketing business:

1. PDF Drilldown. This setting would not only allow Marketers to track the number of downloads of a particular PDF file, but also provide details about the post-download usage of said file. More specifically, you would gain insight about who accessed your PDF, what their browser of choice was, where they came from geographically, as well as how far they got to reading the text, if they clicked on any links or acknowledged certain calls to action within the document, if they revisited the site after reading the PDF and so forth. This feature may not seem too appealing to traditional SEOs, but I am a Document Optimization afficionado, so for me the aforementioned information would prove invaluable.

2. Flash Game Event Tracking. This function of the RIA Analytics system would be another treat for Web 2.0 freaks. This report would enable you to track the behaviour of players accessing your Flash games. As with the PDF files, you would be able to learn what areas of the game are more popular, which call to action works and which doesn’t, what kind of games are more likely to be played by people belonging to a certain social category, what the abandonment rate is for your games and last, but certainly not least, if your Advergaming campaign has achieved the desired results.

3. Video Segment Analysis. I know Tracy Chan, Product Manager at YouTube, keeps promoting their reporting tool as being the equivalent of Google Analytics for video content, but I feel that YouTube Insight still has a lot of shortcomings and that it is far from being an advanced video performance monitoring instrument. In this respect, I think the market is still very much open for the arrival of a real monitoring system for Flash videos. With the Video Segment Analysis feature of the Adobe-Omniture RIA Analytics program, one would learn about the most viewed segments of a video, the frequency of buffering skip, the number of clicks obrained (if clickable captions were used),  behavioural patterns of users who leave comments to videos etc.

I know Adobe and Omniture have just settled into their marital home and that they have a long way to go before gracing us with any revolutionary Marketing product – if they ever will. Still, it is every Marketer’s right to dream, is it naught? Preserve the Union (of Adobe and Omniture, that is)!

Pie Chart

Ever since Adobe Systems published a Press Release announcing the acquisition of Web Analytics firm Omniture, the Internet has been buzzing over the news. Some argue that the venture is going to benefit the end-user, who will now experience the best of both worlds, while others fatalistically prophesize the end of Omniture. However, the predictions are largely positive and it is pretty evident that recession-struck Adobe will not have spent $1,8 bln – Adobe’ biggest acquisition since the $3,4 bln purchase of Macromedia in 2005 – on a well-established Web Metrics company just to raze it to the ground.

Adobe Systems (NASDAQ: ADBE) is a San Jose-based computer software giant, focusing on developing creativity and multimedia software products and, more recently, RIA frameworks. Adobe’s potential reach is inestimable, as more than 80% of online videos are being enabled by Adobe Flash technology, while their flagship product, Adobe Photoshop is the industry standard image editing program.

Omniture, Inc. (NASDAQ: OMTR) is a leading provider of Web Metrics software and online business optimization solutions, operating in over 20 countries worldwide, reaching over 5000 clients worldwide – among these we count eBay, AOL, Microsoft, Oracle, HP et al. – and hitting a market cap of $1,29 bln.

Paul Weiskopf, Adobe Senior Vice President

Paul Weiskopf, Adobe Senior Vice President

The main idea of the acquisition, as Adobe Senior Vice President Paul Weiskopf said, is to offer customers the tools necessary to optimize the Web content they create. Poetically emphasizing the venture, Weiskopf stated “We’re combining art with science. We’ve streamlined the process for creating and delivering content and now we’re offering the ability to put it in front of the right user at the right time to get the optimized business result.” But on a more down-to-earth note, Adobe may have finally found a way to go beyond the established model of traditional software sales and to profit from already installed clients. Adobe is a leading provider for various multimedia software solutions, like the video-enabling Flash system, the award-winning graphics editing program Photoshop and the Illustrator authoring tool. On the other side, Omniture is best known for its flagship Web Analytics platform, SiteCatalyst, but also for a host of products and services, including data behavioural targeting solutions (Test & Target) and PPC campaign optimization assistance (SearchCenter). Now imagine these two market giants collaborating to develop data mining and Web Metrics applications for multimedia content. This move would probably prompt Adobe onto the Analytics market and grant the company a monopoly over RIA metrics management, as both software development and data tracking would be done in-house.

For Web Developers and Designers, this power move could mean a giant step forward, as they would now be able to track the success of their multimedia and video creations.  But Adobe’s acquisition of Omniture is even tastier for Internet Marketers, as it could herald the evolution of Web Metrics management, through the emergence of a revolutionary Analytics system, that would, most probably, dwarf YouTube’s maturing reporting product, YouTube Insight. With Google’s continuing efforts to better their Flash indexing algorithm, the advent of an advanced SWF data tracking technology could not only expand the horizons for website development, but also reform the world of Web Marketing. Furthermore, taking into consideration Adobe’s large palette of products, one can not help but dream about tracking the success of a viral video campaign, statistically analyzing the popularity of online distributed ebooks, assess the achievements of Advergaming campaigns… the possibilities are endless.

Whether or not Adobe will be able to cash in on this titanic opportunity remains to be seen. From my point of view, the greatest challenge this new enterprise will have to face is Adobe’s traditional stiff corporate culture towards user experience and its salient paranoia regarding security and copyright issues.

With the popularity of microblogging platform Twitter exploding into orbit, it is no wonder Marketers are suddenly looking for ways to technically analyze the system, searching for exploitable opportunities. And considering their familiarity with Google Trends, a system that studies search query vogues, it is only natural that they will try and adopt a similar method for measuring keyword prevalence in Twitter discussion topics.

There are really three good metrics for Twitter topics out there…

Twendz is the first in this Top 3 countdown. It studies the top discussion trends in Twitter and offers stat comparison between these keywords. Coevally, the system displays current Twits  dealing with said keywords. Subsequently, you can compare your own keywords and establish topical patterns.

TweetStats offers information about the number of tweets and the tweet-per-month ratio, as well as providing a tweet timeline and drawing relevant charts based on the provided data. It also features a good Twitter trends sysyem, which exhibits a Top 10 Trends chart, a Currently Trending chart and a Trend Cloud of the Day. It also provides a Top 50 Trends of All Time list.

Twist Trendistic works similar to Google Trends: you input various keywords and it generates a chart, comparing the frequency of said keywords. You can research weekly or monthly keyword occurrence, depending on the level of depth you are looking for. The system works well and it also offers daily statistics, revealing at which point in time, during a certain day, a keyword was hot – meaning most discussed.

Trendistic Twitter trends for Obama vs Britney

Trendistic Twitter trends for Obama vs Britney

Getting straight into it, a lot of SEO and Internet Marketing Specialists – including myself – have been using Content Management Software applications for some time now and, let’s face it, in practice, it’s not the Promised Land textbooks praise it to be.

In most cases, implementing a CMS isn’t as much the Marketer’s idea, as it is forced down our throats by copywriters, translators, or any other professionals dealing with large masses of text. Now admittedly, it does lighten these guys’ workload. However, I came to the conclusion that a CMS serves SEO and Usability purposes, about as much as Paris Hilton serves world culture.

Any CMS package just takes too damn long to load anything. It injects a gigantic databases into your website – a database comprised of the Software’s applications, style sheets, functions and the content itself – and generates a large lag, forcing any page to open 5-10 times slower than it usually would. There is no way around this, as most professional CMS platforms simply store all style sheets and scripts are locally, instead of uploading them on external hosts. Furthermore, the CMS also adds a blob of a code to any page and calls it up before the content itself, upon refreshing the page. Apart from that, the system also usually messes with page names and metas automatically, when you update any old content, thus rendering any real-person content management effort obsolete.

The above mentioned  little impediments have determined me to look for alternative methods of managing content. My quest has brought me no further than Social Publishing systems. Now these platforms still have a long way to go, but I think the industry is rapidly growing and, as opposed to conventional CMS packages, they are open source and can be naturally embedded on any page, without them eating up precious kB space.

I have already tried Scribd, Issuu and Wetpaint...

Issu I have been slightly unimpressed by, as it does have some small issues – pardon the pun – with displaying Document Archives and Related Documents and some pretty heavy issues with hyperlink management. Besides, your documents will be loaded with previews of other files totally unrelated to you, which sometimes might provide a small benefit, in terms of visibility, but it does make your work look unprofessional and it distracts the attention of anyone reading your work. Plus, you files risk being associated with dubious content, as the platform is free to use for anyone on the WWW.

Wetpaint really made the grade, in my opinion, as it handles hyperlinks, ads and content pretty well and it offers a pretty neat sign-on integration system. On the minus side, the platform pretty much begs for user-generated content, so, if you’re not going for that sort of mechanism for your website, Wetpaint won’t be the best choice for you.

Scribd is the champion of this lineup. It is highly user-friendly, very versatile and the experience is customizable. It also features two interesting applications, namely iPaper, allowing you to embed documents into webpages and a very own API, usually employed to juice third-party applications, such as Acamin – which also uses Scribd’s iPaper system for sharing files on Facebook, LinkedIn and Twitter. Scribd gets my vote as a very classy substitute for traditional CMS platforms.

Kevin Rose, founder of Digg couldn’t have left a Web movement untouched. And what’s hotter right now on the WWW

The Twitter Addiction

The Twitter Addiction

than Twitter? Earlier this year, Rose created WeFollow, a user-powered Twitter directory. Since the announcement appeared on Rose’s Twitter stream – it is interesting to note that Rose did not use any traditional means of advertising to promote his new project – WeFollow has been creating a huge buzz amongst Tweeters. However, Rose is not the only one offering such services; there are quite a few good high-profile directories worth checking out. I have taken the time to post some of them here and to offer a brief introduction to each one. The directories are listed in no particular order.

WeFollow is a fresh new way of grouping Twitter users by interest and organizing them by tags. Users can add themselves to the directory using up to three tags and are ranked in accordance with the number of their followers. Some of the more popular – or, rather, populated – tags are #celebrity, #news, #actor, #sports, #nba and so forth. But there is also a wide variety of “professional” tags, which can be used to further your Twitter account. Some examples include #seo, #internetmarketing, #copywriting, #socialmedia.

Just Tweet It works similar to WeFollow, in that it lets Tweeters categorize themselves according to relevant fields (or tags). It has a very large array of such tags, ranging from Accountants to Writers. Unfortunately, not so many people are listed, but the community is growing. This could, however, be due to the fact that there appears to be something wrong with the whole mechanism. Once you click the Add your name to the directory link, you’re prompted to select a category, but, once you do that, the damn thing just keeps loading infinitely. Plus, there is no neat filtering when browsing categories. Hopefully, these problems will soon be remedied, or they will quickly force the site to become JustQuitIt.

Twitter Counter is a sort of Web Trends calculator for Twitter. It ranks Tweeters in terms of followers and creates charts based on these figures. It also provides a Twitter Remote system, which allows you to track people who visited your blog or website. Albeit fun, Twitter Counter serves, no real purpose, in my opinion, other than to fuel a High-School-ish I’m-way-more-popular-than-you attitude. In regard to relevance, I don’t really see the point of generating Twitter follower counts. In addition, the system generates probability computations, meaning you get an estimation of how many followers you’re likely to have in a couple of months. Again, I think it is highly counterfactual to assess the number of future followers, based on arithmetic deduction. I will specifically ask 100 people to follow me in the next couple of days, just to overload the Twitter Counter fortune-teller.

TwitterHolic is trying to compete with the previously mentioned Twitter Counter, offering statistics and rankings based on the number of followers. You can find out how many followers a certain user has added over the past few months, or how many people have been following him from the start of his Twitter existence. Although the data isn’t as extensive, the accuracy is similar to that of Twitter Counter. ‘Holic also provides a Top 100 list, but the standings are pretty deducible, as Tweeters like CNN, Barack Obama or Britney Spears – the actual Top 3 – are likely to have many followers. Following in at numbers 4 to 10 are Ashton Kutcher, Twitter, Jimmy Fallon, Shaquille O’Neal, The NY Times, Lance Armstrong and Al Gore.

TwitterLinkUp is somewhat tedious for today’s fast-paced Web society, as it recquires users to sign up. It allows for a higher degree of customizability, but their community is rather small, counting well under 300 members. It does give you a sense of personalization, due to the aforementioned level of customizability involved in creating your profile, as opposed to competing directories, where you are just prompted to list your name among tens of thousands of other names, but the small user count makes it less appealing.

Twellow is definitely not the looker of this lineup. With its encumbered layout and poor design, the general look and feel of this page reminds us of the grim Wild-Wild-West days of 90’s free Geocities websites. It does, however, feature a large number of users and an equally large number of categories, structured in a very traditional Yahoo-inspired fashion, e.g. Arts, Sports, Society, Family, Education, Entertainment, Religion & Spirituality. Personally, I find the abundance of categories rather confusing and amateurishly savage. New categories are being constantly added and there are already about 500 (!) of these bad boys, some of which really seem superfluous. I mean, come now, are categories like Agnostic, Antitrust Law, 3 Nintendo tags (Nintendo, Nintendo DS and Nintendo Wii) or Sheep really vital to the Twitter community? On a technical note, their updates fall a few days behind actual Twitter posts and the pages take time to load.

TwitDir. I can’t make heads or tails of this directory, as it seems to always be down. I’m starting to think this is a phantom site.

Who Should I Follow offers suggestions for new followers, who might share your interests. You can filter the results by popularity and location. The results are usually pretty relevant and you have a good chance of finding interesting people to follow, based on your passion or profession. Another positive is that the results don’t seem to feature people you already follow.

Garfield, the New Age philosopher

Garfield, the New Age philosopher

TwitterVision is a Twitter locations tracker, using Google Maps to display the location of random Tweets. A certain stocky, orange philosopher used to say: That was fun. Useless, but fun.

Media On Twitter is a pretty straightforward Wiki-style catalogue of reporters, journalists and mass-media professionals active on Twitter.

Social Brand Index is a directory of corporative Twitter accounts. They are indexed by category and it is very easy to find specific companies, like, for instance, Service Providers or Internet Hosting firms.

Tracking Twitter, as their own website states, is a real-time listing of the top media, entertainment, and consumer product feeds we’re currently following on Twitter (The we stands for Electric Artists, a digital brand management and strategy agency and owner of the directory).

Brands That Tweet is a directory featured on the Buzz Marketing for Technology blog and listing Twitter accounts of big-name brands. Unfortunately, amongst the genuine brand accounts, Paul Dunay, who manages the list has also let quite a few account hijacks slip his vigilance. So you may find your favourite company listed there with an account that they don’t own in reality.

C-Level Tweeters is another list provided by aforementioned blogger Paul Dunay. There you can find a host of confirmed C-Level Executives that are active on Twitter.

Ultimate Small Business is another one of those user-generated lists. It features, as author of the list Anita Campbell describes, a list of the people and organizations to consider following on Twitter if you want to keep your finger on the pulse of small businesses.

Twibs is a business directory listing approximately 8000 businesses and counting.

When Richard Dawkins first introduced the term “meme” in his 1976 thesis on Evolutionism, The Selfish Gene, he probably had no idea of the future development of his notion. Today, memes aren’t so much associated with Genetics, as they are with Pop Culture and, more specifically, Internet Culture.

Zero Wing: "All your base are belong to us"

Zero Wing: "All your base are belong to us!"

In our day and age, memes are used interchangeably with a derivation of the term, namely Internet meme. Thus, memes came to be associated with the propagation of certain content amongst various members of the online community. Notable examples of such phenomena are All Your Base, Rickrolling or the O RLY Owls. Needless to say, with such high visibility, people will try and cash in on the phenomenon. Unsurprisingly, however, the people who are sucking big bucks out of Internet memes are rarely the ones who actually create the files.

The most recent success story involving Internet crazes is that of the Lolcats. Starting as an inside joke on 4chan – the birthing grounds for Internet memes – the Lolcats soon gained World Wide Web recognition with the help of two Honolulu residents, Eric Nakagawa and Kari Unebasami, who created a website dedicated to the Lolcats, icanhascheezburger.com – Google PR 7, mind you -  also as an inside joke. But the joke caught on and, before they knew it, the creators started receiving offers with double figures from several investors to sell the website.

In 2008, Nakagawa and Unebasami sold the icanhascheezburger Website for a staggering $2 Million deal. Now going a bit beyond the social tragedy of a Grammatical holocaust turning into a Million Dollar deal, as well as the bitter irony of moot, the actual creator of the Lolcats, who didn’t get a penny out of the deal, one can not help but acknowledge the importance of memes for today’s web community. And, in terms of profitability, I think there is a lot to be said about marketing memes.

Alternative Rock band Weezer pioneered meme hijacking as a source of income in 2008, posting the video for their single, Pork and Beans on YouTube. Although melodically and lyrically mediocre, the clip featured a flurry of famous Internet memes, which assured its online popularity. In only 10 months, the clip already recorded a total number of 17294741 views – that’s 9 times the viewer ratio scored by one of the most celebrated Internet memes in history, All Your Base. After this gigantic success, Weezer “pulled a Napster” and made the video unavailable to the general audience, so people would buy the record. Apparently it worked.

With high profile success stories like the ones previously mentioned, along with merchandising hits, such as Joecartoon and the Chuck Norrris Facts, maybe it is time for Internet Marketers to consider Meme Marketing as part of their online campaigns. If we can all agree that celebrity testimonials work wonders for traditional Marketing, why shouldn’t Web Marketers start putting Internet celebs to work for them?

Avast, me harties! Navigating the dark waters of the Internet has become a dangerous challenge, be ye cockswain or landlubber. And with the dawn of a new

SEO Wolf, the Scourge of the Search Engines

SEO Wolf, the Scourge of the Search Engines

age upon us, antagonists like hornswaggling spammers, or the Royal Navy of Mahalo have become a serious threat to any red-blooded Internet Marketing filibustier. And because of it, any honest Internet buccaneer can find himself getting the Black Spot. That’s where this old SEO Wolf jumps in. With the Wordpress mast sailing high with the tide, the SEO Wolf will take on the world of SEO, SEM and Internet Marketing. So shiver me timbers! All hands on deck! Stop yer lead swinging, it’s time to set sail!